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  • About us
    • Who we are
      • Our Values and Mission
      • Governance Board
      • Executive Team
      • Corporate Governance
      • Homes North Policies
      • Our History
    • What we do
      • Our Purpose
      • Our Vision
      • Our Housing
      • Delivering Our Vision
    • Programs & Projects
      • Reconciliation Action Plan
    • News
    • Publications
    • Work with us
    • Ideas & Suggestions
  • Residents
    • Tenant Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Factsheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments, Feedback & Complaints
    • Get involved
  • Applications
    • Housing Options & Homelessness Services
    • Affordable Housing
    • HAFF Affordable Housing Program
    • Social & Community Housing
    • How to Apply for Social & Community Housing
  • Local Updates
    • Tenant Newsletter
    • Local community news
    • Resident Engagement – Join in
  • Partnerships
    • Service Providers
    • Summit Community Services
  • Contact Us
    • Armidale
    • Coledale
    • Glen Innes and Tenterfield
    • Gunnedah
    • Inverell
    • Moree
    • Summit Community Services
    • Tamworth
    • Update Your Contact Details Form
  • Have Your Say
    • Appeals
    • Compliments, Feedback & Complaints
    • Ideas & Suggestions
  • About us
    • Who we are

      • Our Values and Mission
      • Governance Board
      • Executive Team
      • Corporate Governance
      • Homes North Policies
      • Our History
    • What we do

      • Our Purpose
      • Our Vision
      • Our Housing
      • Delivering Our Vision
    • Programs & Projects

      • Reconciliation Action Plan
    • News
    • Publications
    • Work with us
    • Ideas & Suggestions
  • Residents
    • Tenant Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs and Maintenance
    • Tenancy Factsheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments, Feedback & Complaints
    • Get involved
  • Applications
    • Housing Options & Homelessness Services
    • Affordable Housing
    • HAFF Affordable Housing Program
    • Social & Community Housing
    • How to Apply for Social & Community Housing
  • Local Updates
    • Tenant Newsletter
    • Local community news
    • Resident Engagement – Join in
  • Partnerships
    • Service Providers
    • Summit Community Services
  • Contact Us
    • Armidale
    • Coledale
    • Glen Innes and Tenterfield
    • Gunnedah
    • Inverell
    • Moree
    • Summit Community Services
    • Tamworth
    • Update Your Contact Details Form
  • Have Your Say

    • Appeals
    • Compliments, Feedback & Complaints
    • Ideas & Suggestions
 
  • Residents
    • Tenant Handbook
    • Customer service
    • Make a payment
    • Narrabri & Wee Waa Tenants
    • Repairs & Maintenance
    • Tenancy Fact Sheets
    • Tenancy Policies
    • Residents Rights & Responsibilities
    • Appeals
    • Compliments, Feedback & Complaints
    • Get involved

Tenant Fact Sheets

We have developed a series of fact sheets & tip sheets that explain many of the things you might want to know as a new tenant with Homes North. Our fact sheets & tip sheets provide useful information on a range of tenant related matters. We hope you will find these fact sheets and tip sheets helpful and your tenancy with Homes North enjoyable.

You download the entire Tenant Handbook here.

Welcome & Important Information

Welcome to Homes North

Your Tenancy with Homes North

Tenant Information Statement

Homes North Privacy Statement

Homes North Residential Engagement Groups

Tenant Fact Sheets

Absence From Property

Antisocial Behaviour

Appeals

Caring For Your Pets

Caring For Your Kitten

Caring For Your Puppy

Complaints

Coping With Humidity & Condensation

Domestic & Family Violence

End of Tenancy Responsibilities

Financial Responsibilities

How To Stop Mould

Living In Your Property

Never Use Outdoor Heating Inside

Pee, Poo & (Toilet) Paper

Property Inspections

Rent Explained

Rent Reviews Explained

Repairs and Maintenance

Safety and Security

Start Work Bonus

Tenancy Transfer

Timeframe for Repairs

Visitors and Additional Occupants

Water Charges

Tenant Tip Sheets

Being A Good Neighbour

Maintaining Your Property

Money Management

Safety & Security

Vacating Your Property

Water Saving

What Happens At An Inspection

Forms

Application for Rental Subsidy Form

Declaration of Wages Form

Pet Application

ABOUT OUR OFFICES

Homes North manages properties across the New England and North West NSW area, with offices in Armidale, Glen Innes, Gunnedah, Inverell, Moree and Tamworth. We also manage properties in Tenterfield, Uralla, Quirindi, Barraba, Werris Creek, Walcha, Guyra, Lightning Ridge and Mungindi. In partnership with Summit we also manage properties in Narrabri and Wee Waa.

AI USE

Homes North may use AI to help draft communications and analyse information. Our staff review all outputs and make final decisions. Both AI and people can make mistakes, and we work to ensure accuracy.

CONTACT
  • Armidale
  • Coledale
  • Glen Innes and Tenterfield
  • Gunnedah
  • Inverell
  • Moree
  • Summit Community Services
  • Tamworth
  • Facebook
DO YOU NEED URGENT ASSISTANCE?

Homelessness: Link2Home 1800 152 152

Domestic & Family Violence: NSW Domestic Violence Line 1800 656 463

Child at Risk: Call child Protection Helpline 132 111

QUICK LINKS
  • Ideas & Suggestions
  • Privacy Statement
  • Repairs and Maintenance
  • Workplace Safety Policy Statement
  • Staff portal
  • Contractor portal

© 2026 Homes North Community Housing