Tenants of Homes North need to pay for the amount of water used at their home (water usage). This is set out in the Residential Tenancies Act 2010. Homes North will pay for other charges (supply of service, sewerage).
The property you are living in has a water meter which measures your water usage. However, if you live in a unit/apartment your property will have a shared water meter (see below).
The water company is responsible for checking your water meter and Homes North receives a bill from the water company quarterly. Each time Homes North receives a bill, we will check your water account to see if you have any credit or debt owing. If you do, we will carry it over to next quarter’s bill.
Shared water meters in units/apartments
If you live in a unit/apartment, your property has a shared water meter in the building. This means you will be charged differently from properties that have a separate water meter.
The money you need to pay for your water usage is calculated based on your rent. Before we send your water bill to you, we will also calculate your building’s water usage and we will reduce the total amount by twenty per cent (20%). The left over amount is then divided between the number of apartments in the building so that the money you owe is directly related to your water usage.